Course Overview
This course introduces the participant over a period of three days to theories and practical simulations in negotiation. It examines the procedures and relevant considerations in preparation for negotiation as well as addresses strategies for overcoming difficult emotions and tactics in negotiation.
Methodology
Participants are given a detailed manual which encourages participants to be self-reflective throughout the course.
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01.
Demonstration of Negotiation Skills
The coaches working with participants demonstrate foundational negotiation skills which allow participants to interact and ask questions.
02.
Video Demonstration
Another tool used by the facilitators is the use of recorded videos showing live negotiations. These assists participants in applying negotiation skills. The videos also engage them in understanding and critiquing the effectiveness of various approaches used in reaching a settlement.
Curriculum
This Programme Includes:
Conflict Analysis
Negotiation Theories
Important Considerations for Negotiating Disputes
The Principled Approach to Negotiations
Creative Problem Solving
Overcoming Deadlock
Simulation Exercises
Programme Outcomes
By the end of this session participants will be able to…
Develop listening and communication skills
Apply negotiation skills
Identify causes of deadlock in negotiation apply suitable interventions
Who should attend
Customer services representatives
Sales Team representatives
Human Resource Managers
Human Resource Personnel
Union representatives
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Need more info?
Location:
Level 1, One Welches
Welches, St. Thomas
BARBADOS BB22025
Telephone:
(246) 836-6984 or
(246) 836-6986
Email: cccminc@gmail.com
